How do I place an order?
To place an order, simply browse our Shop page, add items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
Do you offer warranties or guarantees?
All our products come with a 30-day satisfaction guarantee. If you’re not happy, we’ll refund your purchase or provide a replacement.
Do you ship internationally?
Yes, we ship to most Asia countries . Delivery times vary by location.
How long does shipping take?
Domestic (HK) orders typically arrive within 1-3 business days, while international orders may take 5-7 business days.
What shipping carriers do you use?
We ship all orders via S.F express, with tracking information provided for every order.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Is my payment information secure?
Yes, we use SSL encryption to ensure your payment information is safe and secure.
What if I have a problem with my order?
f you encounter any issues with your order, please contact us at contact page and our team will assist you.